You may be aware of reports recently where residents of Saltash and other areas received phone calls and then a subsequent visit from claiming to be a healthcare professional. Thanks to public vigilance the male has been identified and enquiries are ongoing in relation to these incidents.

We again remind people to be wary of unexpected visitors or cold callers and consider the following if someone unexpected calls at your door:

- Stop: Are you expecting anyone?

- Lock: If not, lock any other outer doors before answering the front door, as some scammers work together.

- Chain: Put the door chain on – but remember to take it off again if people with a key, such as a carer or cleaner, need to be able to get in. Look through the peep hole to see who's there.

- Check: Ask for an identity card and examine it carefully. If you're still unsure, phone the company the person says they're from. Get the number from a bill or your phone book. Don't worry about leaving someone waiting, if they're who they say they are, they won't mind and if it doesn’t feel right, just say no. If you're being pressured or feel unsafe, contact friends, family or the police.